RK Books has created this statement to demonstrate our firm commitment to our customers’ privacy. This document discloses our practices for gathering and disseminating information through our web site at www.rkbooks.in.
Information That We Collect
When you sign up for a RK Books account or service operated by RK Books, we store all information that you provide to us. Our site uses an order form for customers to request information, products, and services. We collect visitors’ contact information (such as an email address) and financial information (such as account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The contact information is also used to communicate with customers when necessary. Users may choose not to receive future mailings (see the CHOICE/OPT-OUT section below). The financial information that we collect is used to bill the user for products and services.
We run contests on our site in which we ask visitors for contact information (such as an email address). We may use this contact data to send users information about our company. Users may opt-out of receiving future mailings (see the CHOICE/OPT-OUT section below).
Any email or written correspondence that you send us may be stored. Data from any monetary transaction taking place via RK Books may be stored.
Uses of Collected Information
RK Books uses collected information to enhance your experience online, authenticate you when you sign in, send notifications, fulfill your requests for services, contact you, customize the advertising or content that you see, and provide anonymous reporting for internal and external clients.
RK Books does not share personal information with other individuals, organizations, or companies outside of RK Books, unless we have your consent or unless:
- We are working with trusted partners who agree to abide by the rules of this Policy and have signed a confidentiality agreement. Our site might contain links to other sites. RK Books is not responsible for the privacy practices or the content of such web sites.
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
- We believe it necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the physical safety of any person.
In addition, for our book clubs, online forums, customer ratings and reviews, certain personal profile information is shared with forum moderators. When you join clubs or forums, your email address and the specific information requested by particular communities will be shared with the moderators of those communities.
Security and Confidentiality
RK Books restricts access to personal information to RK Books employees, moderators, contractors and agents who need to access the information in order to operate, sustain, improve or repair our services. These individuals are bound to confidentiality agreements and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. RK Books processes orders with a SSL Secure Commerce Server which utilizes military grade encryption to protect your information. All credit card information is encoded with strong encryption before storage. RK Books does not release your credit card information or mailing address to any outside organizations without your prior electronic consent.
Customers may unsubscribe from a RK Books email list at any time by simply following the instructions included at the bottom of any RK books email message.
Contacting RK Books
If you wish to modify information previously provided, remove information from our database to avoid receiving future communications, or inquire about this privacy statement, the practices of this site, or your dealings with this site, contact us through one of these options:
- Send email to: firstname.lastname@example.org
- Send mail to:
Customer Support, rkbooks.in
4125/1, Ansari Road, Daryaganj, New Delhi 110002
- Call: 011-23261774,23278337
- Estimated Delivery Time
- Want to know when you can expect delivery of your items? Remember, estimated delivery time = order processing time + shipping time
- The availability of each item is clearly labelled throughout the RK books site. Many items are labelled “In Stock,” which means that your order will generally be processed and ready to ship within 24 hours after being placed. Larger orders may require additional processing time.
- The number of days required for delivery also depends on the shipping method you select. For example, if you ordered an “In Stock” book and selected Express Shipping, your total delivery time would be 4-6 business days (1 to 2 business day(s) to process, plus 3 to 4 business days of shipping time).
- Sometimes an item’s stock status may change during order processing. We will notify you of any changes in stock availability by email. We do everything within our ability to work with publishers and vendors to ensure your title is available to ship as stated on rkbooks.in.
|Shipping Method||Estimated Delivery||Delivery Charges||COD Charges (Separate)||Order live Tracking||Returns|
|Standard||3-7 Days (Metro Cities)
5-15 Days (Other Cities)
|Free Delivery||5% of final order||Available (Limited)||Customer has to return the product through their own convenience. Through Post office which charges INR 20-25|
|Express (Preferred)||3-7 Days delivery||INR 50||INR 50||Available||Returns will collected by our courier partner from the delivery location|
|International Delivery||15-30 Days||$ 25||Not Available||Available (Limited)||Customer has to return the product through their own convenience.|