|Authors||Utpal K. Banerjee|
|Publisher||Concept Publishing Company|
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This book explains the various aspects of convergence between information technology and management. Based on the internationally class-tested course, conducted in India and China, it discusses at length management choices of hardware, software and communications technology, and reviews the emerging technologies like client server, data warehouse and data mining, on-line integrated systems, and the nascent space sciences. Also, it extends discussion on e-commerce, electronic data exchange, enterprise resource planning and business process re-engineering. A rapid survey is conducted to take stock of Indian industry and IT scenario, with special focus on BPO, e-governance, quality control, capability maturity model and six-sigma approach. Seven case studies have been incorporated as well.